Terms and conditions of sale
These general conditions of sale strictly apply to all sales of products made by the online store ATIKA OILS. All orders placed in the online store ATIKA OILS necessarily implies as an essential, determining and essential condition, the unreserved acceptance by the Customer of the General Conditions of Sale of the online store ACEITES ATIKA in force on the day on which the corresponding order is carried out. In addition, the Customer acknowledges that the acceptance of these conditions will imply the application of these to the order to which they refer, as well as to any subsequent order, with the exception of those cases in which new conditions are brought to his attention by the online store ACEITES ATIKA The fact that the online store ACEITES ATIKA does not resort at any given time to any of these conditions cannot be interpreted nor will it be equivalent to give up on resorting to them in the future or in the past.
The interpretation and execution of the conditions, as well as all the acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions contrary to it.
IDENTITIES OF THE PARTIES
On the one hand, KL’2 S.L. (Owner of the website http://www.atika-a.com) with CIF B41576828 as supplier of the products contracted by the consumer and / or user, with registered office in Avda. Villas de Cuba n.13 -R1. Contact address aceitesatika@atika-a.com
On the other hand, the user, registered on the website and whose purpose is to be a consumer and / or user of the same and / or contract the products or services of ACEITES ATIKA. The consumer and/or user is responsible for the data provided to ACEITESATIKA. And therefore it is responsible for the veracity of the data provided on this website.
prices
The prices published in the online store ACEITES ATIKA are in Euros. All prices carry the VAT included applicable on the day of the order, any change in VAT rate will be automatically applied to the prices of the products for sale in the onlinestore. ATIKA OILS
Offers on products for sale in the online store ACEITESATIKA, will be shown in the “Offers” section or will be indicated in the product sheet and, if not indicated otherwise, will be valid as long as they are displayed on the screen.
The discount vouchers will have a validity and special conditions for their use. Consult the specifications of each ticket before using it.
SUBJECT MATTER OF THE CONTRACT (DESCRIPTION OF PRODUCTS AND SERVICES)
The purpose of this contract is to regulate the relationship between ACEITES ATIKA and the consumer and/or user at the time they give their consent during the contracting process by accepting the corresponding box. (Box that, prior to its acceptance, will inform about these general conditions, legal notice and privacy policy of this website).
The contractual relationship of sale will entail the delivery in exchange for a certain price on the web of a product.
PAYMENT METHODS
When placing the order, the customer can freely choose to pay for the purchases made in the online store Padel Area through:
- Bank transfer: The buyer to make the payment through this modality must make a bank transfer (determining in the concept the reference of the order) within a maximum period of 3 working days from the completion of the order. The company reserves the right to cancel the order if it has not received confirmation of the transfer after this period. The bank account will be shown to the customer at the time they choose this payment method.
- By credit or debit card through the virtual POS. Through this means of payment, the buyer will have to provide their card number, the expiration date and their CVV number. In this case, your data will be encrypted and sent under a secure server to the bank’s virtual POS. This procedure does not provide the card number to ATIKA OILS.
product
The offers submitted by the onlinestore. ATIKA OILS are valid within the limit of the available stocks and the dates established for said offer. The online store ACEITES ATIKA. reserves the right to modify the assortment of products depending on the difficulties imposed by its suppliers.
In the event that the selected product is not available as stock, on the product page the user may provide their email in order for the entity to contact the user once the product is available by email.
SHIPMENTS AND RETURNS
Delivery Times
The delivery time varies from 2 to 3 working days depending on the day of the week that the purchase has been made, since deliveries are only made from Monday to Friday. All our items are sent by express courier.
Orders are prepared at the time payment has been confirmed and at the following times:
Monday to Friday from 9:00 to 16:00 h. Orders received outside those hours will be prepared the next business day. No shipments are made on Saturdays, Sundays or holidays.
Shipping Costs
- The products purchased will be delivered to the address indicated in the order.
- The purchase tickets will be sent to the email address indicated by the customer in his registration in the online store ACEITES ATIKA and can also be consulted in the registration account created by the customer in the online store ACEITES ATIKA.
- On Saturdays, Sundays and holidays there will be neither departure nor delivery of orders.
- The delivery will be made punctually under the responsibility of the carrier.
- An order is considered delivered at the time the carrier delivers the package, or packages, to the customer and the customer signs the delivery receipt document. It is up to the customer to check the status of the goods upon receipt and indicate all anomalies on the delivery note.
- The shipping costs in Peninsula will be € 8 being free when the order reaches € 60.
Claim for uns delivered orders
The consumer and /or user, upon receipt of an email that his order is shipped, if after a reasonable period does not receive the product, can contact ATIKA OILS through the contact form or by mail: aceitesatika@atika-a.com to clarify the cause of the delay.
Once the claim has been obtained, ACEITES ATIKA will contact the consumer and/or user in order to explain what happened and reach an agreement on what happened.
In the last case that ACEITES ATIKA. does not have availability of the contracted good, the consumer and / or user will be informed of this lack of availability and as soon as possible will receive from ACEITES ATIKA. the sums paid.
annulments
If once the purchase is made you want to cancel an order that has not yet been issued, it can be done as long as it is indicated by means of the contact form established for this purpose in the “contact” section or in writing to the electronic address aceitesatika@atika-a.com, customer service form indicating the number of the order that you want to cancel.
The refund of the amount will be made through the same payment method with which the user made the purchase.
USER REGISTRATION
To browse the store and add products to the cart it is not necessary to be registered. However, to make the purchase it will be necessary to register as a user. We will request your personal data to generate your customer file, such data will be protected by virtue of the provisions of Law 15/1999, of December 13, on the Protection of Personal Data.
With your user account you can make purchases and benefit from the discounts, promotions and gifts we offer to our customers.
In your account you can check the history and details of your orders, your shipping addresses, your means of payment, your discount vouchers, etc.
PURCHASE PROCESS
To buy in the online store ACEITES ATIKA it will be necessary to be a registered user and over 18 years old.
Add all the products you want in your cart, then to make the purchase click on “Confirm”. We will ask you for the shipping address and the customer address (you can use the same address for both).
Subsequently you will be asked to choose the type of shipment, such rates are calculated according to the delivery address provided, with the total weight of the package and the duration of the shipment (urgent or ordinary).
Finally you must choose the form of payment, either by bank transfer, with debit or credit cards or bizum to the telephone indicated for it.
GUARANTEES
Repair and replacement will be free of charge for the user. Such free of charge shall include the necessary costs incurred in order to remedy the non-conformity of the products with the contract, in particular the costs of dispatch, as well as the costs related to labour and materials.
It is the obligation of the customer to send the defective goods by their means to be able to process the guarantee, once received and approved the atika oilsguarantee. it will proceed to replace the product by sending it to the customer at postage paid, without the customer costing any additional expense.
The seller is liable for any lack of conformity that manifests itself within two years of delivery. The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it.
contact
At any time you wish you can contact us to request more information or resolve your questions by email info@atika-a.com.
The parties submit, at their option, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user’s domicile.
